For thirty years, Colleen McFarland has worked with leaders to prepare and manage the impact that a business change will have on their customers and employees. As an expert in change management, she knows that cold hard facts combined with compassion is what is needed to motivate individuals to do the hard work that change requires. And it takes empathetic leaders to drive the change.
Educated first at Marquette University as an Industrial Engineer, later at Loyola University Chicago in the Quinlan School of Business, she has spent her career building relationships. Being open to others, getting to know them, working to understand their point of view and learning from them is what she does